Farmers Insurance Open Frequently Asked Questions
You may get a pop-up message if you are on a VPN. We’ve seen some issues logging in when companies have additional computer security measures. Please try to purchase tickets using your smartphone.
Unfortunately, we do not offer refunds or exchanges. You can always sell your tickets on Ticketmaster.com
All active, retired, reservists, veterans, and dependents may receive 20% of grounds tickets for our Full Field Days on Wednesday and Thursday. To purchase, log onto GovX to verify military service and receive a unique promo code. The present discount is made possible by a sponsorship donation from the Century Club of San Diego. Limited to one transaction with a maximum of 4 tickets (can be 4 tickets on one day or 2 tickets each for Wednesday and Thursday).
Kids 12 & under are admitted free when accompanied by an adult ticket holder.
Yes, you’re looking for tickets to the Farmers Cares Club venue. To purchase, log into the Agency Dashboard and look for the “Tickets On Sale” in the Farmers Headline section.
Your email may be blocked from receiving emails from Ticketmaster, please check your Junk or Spam folder. If you still do not see your ticket confirmation, please login to your tournament account by clicking here using the email you used to purchase and see if you can view your tickets there. Once you do, click “Manage Tickets,” and proceed to follow directions to Add to Mobile Wallet.
Yes. When they click the “Accept Tickets” button in the email they receive, they will be prompted to either set up an account or log in to their existing account.
You will see a confirmation notice on your screen after clicking “Transfer.” As well, you’ll receive an email notification that the tickets were sent. Once your friend accepts, you’ll receive a second email notifying you.
Yes, anyone can transfer tickets. Once a ticket or parking pass has been accepted, the ownership transfers from your account to their account.
We recommend they not accept the ticket unless they are sure they can attend, but if they do need to cancel have them transfer the ticket back or onward to the next guest.
Yes, but it’s simplest to transfer tickets to each attendee to streamline the entry process at the gates.
It is important that you still send them the ticket transfer offer to their preferred email address. If this step is taken, we can assist them on the day-of at our on-site ticket service locations at the Glider and East Entrances. Please note, there may be a wait.
No, the tournament is 100% mobile-entry. If you do not have a smartphone, you’ll need to visit the Ticket Services tent at either the Glider or East Entrance where staff can assist you. Please note, there may be a wait at peak times of the day.
No. The scanners will not scan a screenshot.
We will have Ticket Services to assist with any ticketing question. Since we are 100% digital, there are no physical tickets to pick up or drop off.
Account Manager is part of the Ticketmaster family. Since fans to the Farmers Insurance Open can have tickets to multiple days of the tournament, Account Manager allows for ticket coordination across the four-day tournament. It is used commonly in sports.
The first shuttle from Del Mar runs at 8 a.m. on Wednesday and Thursday with the last shuttle leaving the course at 6:30 p.m. On Friday, the first shuttle runs at 8:30 a.m. with the last shuttle at 6:30 p.m.
Sanford Consortium opens 30 minutes before gates each day – at 8 a.m. on Wednesday/Thursday and 8:30 a.m. on Friday/Saturday
On Saturday, the Scripps lots open at 8:30 a.m. and close at 6 p.m.
Shuttles run on a continuous loop from the lot. Please allow time for traffic especially in the afternoons.
No, Gliderport is not a parking option.
We offer free parking for all non-motorized bicycles in a safe and secure area courtesy of the San Diego County Bicycle Coalition. You must register in advance by securing a parking pass. Click here to get started.
We have a convenient drop-off and pick-up location at the Gliderport, which is on the south end of the course. Simply choose Farmers Insurance Open as your destination and your driver will be directed to our Uber Lot at 2880 Torrey Pines Scenic Drive, La Jolla, 92037.
We take your safety very seriously. Verification of fully vaccinated status or a negative test result is not required to enter the tournament. This extends to all fans, volunteers, partners, and vendors. As for masks, given the fact that the tournament is outdoors or in open-air venues, masks will not be required for those fully vaccinated while unvaccinated individuals should continue to wear a mask. You can view our full policies here.
You are allowed to bring pop-up chairs and stools but without its carrying bag. No lawn chairs or step stools allowed. Please visit our Permitted and Prohibited Items section for more information on what is not allowed into the tournament.
Fans may bring in a maximum of two (2) factory-sealed, bottled waters that are 16.9oz or less into the tournament.
Tee times for the first and second rounds (Wednesday and Thursday) are scheduled for 9 a.m. Depending on the cut, and barring any weather delays, Friday and Saturday will both tee off at 9:30 a.m.
Pairings will be posted online the night before each round. They can also be accessed on course by scanning the Daily Pairings presented by Taylormade QR code.
Gates open at 8:30 a.m. on Wednesday and Thursday and 9 a.m. on Friday and Saturday.
Every fan finds a different day to his or her liking. Come out Wednesday and Thursday for our Full Field Days where you are guaranteed to see your favorite players take on Torrey. Then, return on Friday and Saturday for our Championship Days to enjoy the battle to see who will become our next Champion.
No, there is no re-entry.
Yes, for those fans requiring mobility assistance.
The Mobility Shuttle Presented by Servicemaster, an interior shuttle loop, will operate each tournament day and help less mobile guests to more easily traverse the course. Through a partnership with The Free Ride, Inc., an established consumer shuttle service, these guests will be able to utilize safe, comfortable six-passenger shuttles running in a constant loop. The route will feature a total of four stops on Wednesday and Thursday and then concentrate on three stops Friday and Saturday when all activity shifts solely to the South Course at Torrey Pines.
Please note, the Mobility Shuttle Presented by Servicemaster is not wheelchair accessible.
There are basically two ways to watch a golf tournament. “Parade Style” is when you pick a spot and watch as the field passes by or “Cross-Country Style” is when you follow a particular player or group around the course.
No. Due to increased security policies, there is no public access to the driving range.
As an event on city property, smoking (including but not limited to: cigarettes, cigars, vape devices) is not allowed at any time.
The Farmers Insurance Open is a professional golf tournament and the PGA TOUR stop in San Diego. It is traditionally held the last week of January. San Diego has hosted a PGA TOUR event since 1952.
Yes. You will need to contact the SCPGA at (951) 845-4653 for details. You can also log onto www.scpga.com.