Volunteer Committees

Ambassadors

Our ambassadors are responsible for serving as official greeters of the tournament. Ambassadors will greet spectators upon entering, assist as information specialists, distribute tournament programs and direct spectators to the Information Booth for additional information as needed.

Ambassadors are expected to:

  • Work at least a minimum of three (3) shifts (Wednesday – Sunday)
  • Requires standing/walking for long periods of time.
  • Be familiar with the Tournament as you are a resource to spectators during the week.
  • Be responsible for distributing Tournament Programs at strategic locations for tournament information and sponsor exposure.
  • Be friendly and cheerful as you hand out information to spectators.

Bunker Buddies

As a bunker buddy, you will be responsible for preparing the traps out on course in the morning prior to play every day of the tournament. You will be assigned in teams to work on specific holes on the North and South Course. A bunker buddy’s work is completed near the time the first players begin play, so we will be starting as early as 4:30am each morning and finishing at approximately 8:30am.

Bunker buddy volunteers are expected to:

  • Work at least three (3) full days (Monday – Sunday)
  • Be willing to work early morning hours to ensure the traps are in pristine condition prior to play each day.
  • Understand the proper protocol for maintaining the traps out on course. A mandatory training session will take place prior to the tournament to discuss the duties involved with the job.

Dew CrEW

Dew Crew Team Members will be responsible for preparing the fairways in the morning prior to play every day of the tournament. You will be assigned in teams to work on specific holes on the North and South Course. The work entails the use of a golf cart and rope to drag the fairways so as to knock down the dew as it accumulates on the fairways. The Dew Crew work begins only when/if instructed by the PGA TOUR before play begins in the morning and is completed after all fairways are properly prepared. Teams must be ready to go at 6am with work finishing at approximately 8:30am.

Dew Crew volunteers are expected to:

  • Work at least three (3) shifts (Monday – Sunday)
  • Be willing to work early morning hours to ensure the fairways are in pristine condition prior to play each day.
  • Understand the proper use of a golf cart.  A mandatory training session will take place prior to the tournament to discuss the duties involved with the job.
  • Dress warm, bring durable gloves and wear waterproof clothing.

DIVOT CrEW

Divot Crew Team Members will be responsible for properly filling divots the week before the tournament and/or after every day of play during tournament week.  You will be assigned in teams to work on specific holes on the North and South Course. The work entails walking the fairways and filling the divots with sand.  It is critical that divots not be filled too much so a mandatory training session will take place prior to the event.  The Divot Crew work begins on January 26th and continues through the tournaments conclusion.  Work may take place at any time during the day between the 26th and 30th (inclusive).  Commencing on the 31st, Dew Crew work will take place after the day’s play, approximately 3pm. 

Dew Crew volunteers are expected to:

  • Work at least four (4) shifts between the Jan 26th – February 8th.
  • Be on time and commit to a specific schedule beginning on the 26th.
  • Be physically capable of walking the fairways while carrying small sand buckets while stooping as needed. 
  • Take specific directions from City staff and/or the PGA Tour Officials.  A mandatory training session will take place prior to the tournament to discuss the duties involved with the job.

Hospitality

Volunteers will assist sponsors in hospitality areas by checking proper credentials at entrances, meet and greet guests, oversee general flow and provide information and customer service to corporate guests as well as enforce silence during play on the green. Volunteers will assist in general upkeep and appearance of the hospitality venues during tournament week while continually showing appreciation to the guests.

Hospitality volunteers are expected to:

  • Work at least three (3) shifts (Thursday – Sunday)
  • Be friendly and cheerful as you interact with corporate guests.

Marshals & Evacuation Team

Responsible for crowd and noise control on the golf course. Marshals are stationed at various locations on course: tee boxes, fairways, greens, crosswalks, etc. This committee is the largest group of volunteers and provides gallery control for the tournament and ensures PGA TOUR player safety and movement around the golf course.

Several Marshals will be selected to serve on our Evacuation Team. Members of the Evacuation Team help carry out our emergency plan to transport PGA TOUR players and caddies on and off the course in case of inclement weather. In the event there is no need for an evacuation, their primary duties will be those of a Marshal.

A mandatory orientation will be held prior to tournament week, and will run approximately two hours in length.

Marshals are expected to:

  • Required Days:  Wednesday – Friday.  Shifts are ONE FULL DAY and starting times may vary due to hole assignment. Additional shifts may be assigned to help during the weekend.
  • Locate and protect bad shots.
  • Control patron noise, camera and cell phone usage.
  • Maintain crowd control with hand held signage and patron ropes.

Mobile Device Committee

Members of our mobile device committee are responsible for roving the course to remind spectators to please use their mobile devices in specified mobile zones. Devices may include cell phones, video cameras, cameras and PDA’s. Volunteers will work in conjunction with Marshals and on-site security.

Mobile Device volunteers are expected to:

  • Work at least three (3) full days (Thursday – Sunday)
  • Be familiar with the Tournament as you are a resource to spectators.
  • Be willing to take action in the event spectators need to be warned about appropriate mobile device behavior.
  • Must be able to walk 18 holes, rain or shine.

Pro-AM

Volunteers assist with Pro-Am gift suite registration and gift distribution, Pro-Am registration and check-in, Pro-Am Tournament and After-Play assistance.

Pro-Am volunteers are expected to:

  • Work a minimum of two (2) days (Monday – Wednesday)
  • Must be able to stand for long periods of time with moderate lifting.
  • Be friendly and cheerful as you hand interact with Pro-Am guests.

Scorers – Walking  (Currently only open to 2014 returning Scorers)

Responsible for walking with each group to keep statistics and hole-by-hole records for each player. Scorers will keep on course statistics and scores on a handheld Palm Pilot computer device.

A mandatory training session by the PGA Tour will be held one week prior to tournament week and will run approximately two hours in length.

Scorers are expected to:

  • Work at least four (4) full days (Wednesday – Sunday). ALL Scorer volunteers are required to work Wednesday and at least three (3) additional days.
  • Understand golf rules and etiquette.
  • Must be able to walk 18 holes, rain or shine, while wearing the proper equipment.

ShotLink Laser Team

A laser operator manages a large metal laser that is stationed on the fairway and green of each hole. The ShotLink system collects and disseminates scoring and statistical data on every shot in real-time during every match via the use of hand held palm pilots.

A mandatory training session by the PGA Tour will be held one week prior to tournament week and will run approximately two hours in length.
 
Laser Team operators are expected to:

  • Work three (3) full days (Wednesday – Sunday). Wednesday is mandatory for those with two years or less ShotLink experience and optional for those with three or more years’ experience.
  • Understand golf rules and etiquette.
  • Stand/sit at an assigned hole, rain or shine, while wearing the proper equipment.

Standard Bearers

Responsible for accompanying each group of golfers while carrying a standard board (approx. 5-6 pounds) displaying that group’s scores in relation to par on a cumulative basis.

A mandatory training session will be held one week prior to tournament week and will run approximately two hours in length.

Standard Bearers are expected to:

  • Work at least three (3) full days (Wednesday – Sunday). All Standard Bearers are required to work Wednesday and at least two (2) additional days.
  • Understand golf rules and etiquette.
  • Walk 18 holes, rain or shine, while wearing the proper equipment.
  • Requires Heavy lifting and physical activity.

Transportation

Volunteers will coordinate and provide transportation to PGA Tour players, their families, PGA Tour officials and other VIPs of the Farmers Insurance Open. Transportation volunteers also assist with the inventory and tracking of all tournament vehicles.

Transportation volunteers are expected to:

  • Work at least four (4) full days (from the Saturday prior to Tournament Week – the Monday after) Please note shifts are 12 hour shifts – 6a.m. – 6 p.m.
  • Must have 21 years of age, have a clean driving record and valid driver’s license.
  • Keep receipts from all fuel transactions.
  • Be familiar with the La Jolla/San Diego/Airport area.

Will Call 

Responsible for providing spectators, media and player guests a location to pick up credentials/tickets. Corporate Hospitality clients, Spectators, PGA TOUR Professionals, PGA TOUR Staff, Media Center and Tournament Office will use Will Call for distribution of credentials/tickets.

Will Call volunteers are expected to:

  • Work a minimum of three (3) shifts (Tuesday – Sunday)
  • Provide an organized and accountable system of credential/ticket distribution.
  • Organize credential/ticket packets with labels and alphabetize.
  • Qualify individual by checking photo identification (Driver’s License).
  • Must be able to use a computer.

information Booth (Full)

Responsible for management of the on-site information booth; volunteers in this committee will assist spectators with general information such as restroom locations, concessions, lost and found and corporate hospitality locations. Information Booth volunteers will be issued an information manual to keep them informed with up to date information.

Pro Registration (Full)

Assist players with transportation requests, reservations, social activities, childcare and special needs for players and their families. Strong interpersonal skills, outgoing, enthusiastic and flexibility needed; Tournament week only.

Tournament Shuttle Services (Full)

Responsible for providing golf cart assistance for PGA TOUR players to and from the putting green and driving range. Other duties include monitoring all carts to be charged and cleaned when returned to the cart barn, and staging carts to be used on an as-needed basis.

Shuttle Services volunteers are expected to:

  • Work a minimum of three (3) full days (Monday – Sunday).